Privacy Policy

Name and address of the person responsible

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other provisions of data protection law is the operating company of the Hotel Fulda Mitte:

Venus Hotel- und Gaststättenbetriebsgesellschaft mbH & Co. KG
Dr. John Armbrecht, Managing Director
Lindenstrasse 45
36037 Fulda
Germany
Phone: +49 661 8330-0
Fax no: +49 661 8330-555
info@hotel-fulda-mitte.de

Name and address of the data protection officer:

The data protection officer of the person responsible is:
BerIsDa GmbH
Petersberger Straße 57a
36037 Fulda
Germany
Tel.: +49 661 29 69 80 90
E-Mail: datenschutz@berisda.de

1. An overview of data protection

1. Scope of the processing of personal data

We only collect and use personal data of our users insofar as this is necessary to provide a functional website as well as our contents and services.
The collection and use of personal data of our users takes place regularly only with the user’s consent.
An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Ordinance (DSGVO) serves as the legal basis for the processing of personal data.

In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO serves as the legal basis.

This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) DSGVO serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for processing.

3. Data deletion and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply.
Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject.
The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

II. Provision of the website and creation of log files

1. Beschreibung und Umfang der Datenverarbeitung

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:

  1. Browser type and browser version
  2. Operating system used
  3. Referrer URL
  4. Host name of the accessing computer
  5. Time of the server request
  6. IP-address

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer.
For this the IP address of the user must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website.
In addition, the data is used to optimise the website and to ensure the security of our information technology systems.
The data is not evaluated for marketing purposes in this context.
Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO also lies in these purposes.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.
In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after at the latest seven days.
Further storage is possible.
In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Revocation and removal option

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

III. Use of Cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. If a user visits a website, a cookie may be stored on the user’s operating system.
This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.

b) Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f DSGVO.

c) Purpose of the data processing

Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO also lies in these purposes.

d) Term of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

IV. Contact form and e-mail contact

1. Description and scope of data processing

A contact form is available on our website and can be used for electronic contact. If a user accepts this possibility, the data entered in the input mask will be transmitted to us and stored. This data is:

Contact form
First name, surname, company, street, postcode and city, telephone, fax, e-mail, inquiry

Call-back service:
Name, call-back number, inquiry

Seminars, events, conferences:
Date, number of rooms / persons, catering, extras, e-mail address(es)

Conference offer:
Company, title, first and last name, street, house number, zip code.
Place, telephone number, e-mail address, date and time of the beginning and end of the event, number of persons, number of overnight rooms, number of conference rooms, conference room equipment, catering, other additions.

Booking rooms:
Appointment data, company, title, first name, surname, e-mail address, street, postcode, city, country, telephone number, credit card number, credit card holder, special requests to the hotel, extras

Reservation inquiry:
Title, first name, surname, street, postcode, city, telephone number, e-mail address, arrival and departure dates, number of rooms, special requests and further information

At the time the message is sent, the following data is also stored:

  1. The IP address of the user
  2. Date and time of registration

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration.
Alternatively, you can contact us via the e-mail address provided. In this case, the user’s personal data transmitted by e-mail will be stored. In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO.
If the e-mail contact aims at the conclusion of a contract, then the additional legal basis for the processing is Art. 6 exp. 1 lit. b DSGVO.

3. Purpose of data processing

The processing of personal data from the input mask serves us only for the processing the establishment of contact.
In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

5. Revocation and removal option

The user has the option of revoking his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
You can send the revocation by e-mail to the person responsible. All personal data stored in the course of contacting us will be deleted in this case.

V. Log-in on the Website

On our website you can log in to call up the room call-up quotas for a booking. Logging in is done by means of a keyword, which you will receive from us during the booking process. There is no further processing of personal data by the log-in.

VI. Rights of the data subject

If personal data of yours is processed, you are affected under DSGVO and you have the following rights against the person responsible:

1. Right of information

You can ask the person in charge to confirm whether personal data concerning you will be processed by us.
If such processing has taken place, you can request the following information from the person responsible:

  1. the purposes for which the personal data is processed;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom the personal data concerning you has been or is still being disclosed;
  4. the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
  5. the existence of a right to correction or deletion of personal data concerning you, a right to limitation of processing by the controller or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. any available information on the origin of the data if the personal data is not collected from the data subject;
  8. the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 DSGVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred
to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transmission.

2. Right of correction

You have a right of correction and/or completion vis-à-vis the data controller if the personal data processed concerning you is incorrect or incomplete. The person responsible shall make the correction without delay.

3. Right to restrict processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

  1. if you dispute the accuracy of the personal data concerning you for a period that enables the data controller to verify the accuracy of the personal data;
  2. the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  3. the data controller no longer needs the personal data for the purposes of the processing, but you do need it to assert, exercise or defend legal claims, or
  4. if you have filed an objection to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed – apart from being stored – with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.
If the processing restriction has been restricted in accordance with the above conditions, you will be informed by the person responsible before the restriction is lifted.

4. Right to deletion

a) Obligation to delete

You may request the data controller to delete the personal data relating to you without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:

  1. The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO, and there is no other legal basis for the processing.
  3. You file an objection against the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 DSGVO.
  4. The personal data concerning you has been processed unlawfully.
  5. The deletion of personal data relating to you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
  6. The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.

b) Information to third parties

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

c) Exceptions

The right to cancellation does not exist insofar as the processing is necessary

  1. to exercise freedom of expression and information;
  2. for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller;
  3. for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or
  5. to assert, exercise or defend legal claims.

5. Right to be informed

If you have exercised your right to have the data controller correct, delete or limit the processing, he/she is obliged to inform all recipients to whom the personal data concerning you has been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.
The person responsible shall have the right to be informed of such recipients.

6. Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format.
In addition, you have the right to pass this data on to another person responsible without obstruction by the person responsible to whom the personal data was provided, provided that

  1. processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
  2. processing is carried out by means of automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons may not be affected by this.
The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

7. Right to object

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6para. 1 lit. e or f of the DSGVO; this also applies to profiling based on these provisions.
The person responsible no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.
You can send the revocation by e-mail to the person responsible.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based exclusively on automated processing – including profiling – that has legal effect against you or significantly impairs you in a similar manner.
This does not apply if the decision

  1. is necessary for the conclusion or performance of a contract between you and the person responsible,
  2. the legislation of the Union or of the Member States to which the person responsible is subject is admissible
    and that legislation contains appropriate measures to safeguard your rights, freedoms and legitimate interests; or
  3. is made with your express consent.
    However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.
    In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, to state his own position and to challenge the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect the infringement, if you believe that the processing of personal data concerning you is contrary to the DSGVO.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.

VII. SSL encryption

This site uses SSL encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL encryption is activated, the data you transfer to us cannot be read by third parties.

VIII. Encrypted payment transactions on this website

If after the conclusion of a fee-based contract there is an obligation to provide us with your payment data (e.g. account number for direct debit authorisation), this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection.
You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.

IX. Online application

a) Data collection
As part of your on-line application, we will collect and process the personal application data listed below:
Title
First name
Surname
Address
Date of birth
Place of birth
Telephone number
Email address
Mobile number
Skill data as brief description (school leaving certificate, vocational training, studies, English knowledge, additional languages)
Earliest starting date
Desired salary
Driving licence class
Other skills
Preferred form of contact
Accessibility

b) Further Information
Purpose of data collection / dissemination
Your personal application data is collected and processed exclusively for the purpose of filling positions within our company.
As a matter of principle, your data will only be forwarded to the internal positions and specialist departments of our company responsible for the specific application procedure.
Your personal application data will not be passed on without your prior, express consent.
Retention period of the application data.
Your personal application data will be deleted automatically three months after completion of the application process.
This does not apply if statutory provisions prevent deletion, if further storage is necessary for the purpose of presenting evidence, or if you have expressly agreed to longer storage.
Storage for future job advertisements
If we are unable to offer you a current vacancy, but believe, on the basis of your profile, that your application may be of interest for future vacancies, we will store your personal application data for twelve months, provided that you expressly consent to such storage and use.
Data protection for applications and in the application process
The data controller collects and processes the personal data of applicants for the purpose of processing the application procedure.
Processing may also be carried out electronically.
This is particularly the case if an applicant submits
the relevant application documents electronically, for example by e-mail or via a web form on the website, to the data controller.
If the data controller concludes an employment contract with an applicant, the data transmitted shall be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.
If the data controller does not conclude an
employment contract with the applicant, the application documents shall be automatically deleted two months after notification of the rejection decision, unless deletion
conflicts with any other legitimate interests of the data controller.
Other legitimate interests in this sense include, for example, the duty to provide evidence in proceedings under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz – AGG)

X. Bing Maps

On our website you can use “Microsoft Bing” to find out about locations.
We use map material from “Bing Maps” for this purpose.
The Terms of Use for Bing Maps end users govern your use of the Bing Maps AJAX Control.
Bing Maps Web Service; Bing Maps is provided by Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052 or its subsidiaries (“Microsoft”).
By using Bing Maps, you agree to all of the terms of these Terms of Use.
Therefore, when you visit our sites, your browser transmits your IP address to “Microsoft Bing” so that “Microsoft Bing” can in turn transmit the map material to your browser.
If you enter a location (e.g. the current location or your residential address) to plan a route, this information is also transferred to “Microsoft Bing”.
Further information about the collection and use of the data by “Microsoft Bing” and about your rights and possibilities to protect your privacy in this regard can be found in the terms / data protection information of “Microsoft”.
https://www.microsoft.com/de-de/servicesagreement/ https://privacy.microsoft.com/de-de/privacystatement

XI. Live-Chat (USERLIKE)

If you contact us via the chat function of this website, this will be done via the software Userlike, a live chat software of the company Userlike UG (limited liability), Probsteigasse 44-46, 50670 Köln.
As soon as you call up the Userlike Widget, a connection is established to the servers of the Userlike UG.
Userlike stores your IP address and uses “cookies”, which are small text files placed on your computer system and stored to allow personal conversation in the form of a real-time chat on the website with you.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
The following data is collected, processed and stored:
Contents of the chat, date and time of access, browser type/version, operating system used, URL of the previously visited website, and amount of data sent.
The data collected will not be used to personally identify the visitor of this website and will not be merged with personal data about the bearer of the pseudonym.
The data is also stored by Userlike UG.
We delete the data after four weeks.
You can find more information about the handling of data protection regulations by Userlike UG in the data protection information of Userlike UG at
https://www.userlike.com/de/terms#privacy-policyData

XII. Guest questionnaire / Evaluation (TrustYou)

We use the guest questionnaire of TrustYou GmbH
TrustYou Headquarters, Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 München.
The questionnaire is embedded on our website and transmits the data entered by you to the TrustYou rating platform.
By submitting your rating, you accept the TrustYou Terms of Use.
https://analytics.trustyou.com/surveys/static/guest-terms-of-use-de.pdfcollection on our website

XIII. Cookie Consent

This site uses the Consent Plugin cookie from Silktide Ltd, Brunel Parkway; Pride Park, Derby, DE24 8HR.
Cookie Consent is used to display the cookie notice.
For this purpose a cookie is created which stores the status of the cookie notice for the current browser session.
Cookie Consent does not process any personal data by providing this function.

XIV. Google Analytics

This website uses functions of the web analysis service Google Analytics.
The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called “Cookies”.
These are text files which are stored on your computer and make it possible to analyse how you use the website.
The information generated by the cookie about how users use this website is usually transmitted to, and stored on, a Google server in the USA.

IP anonymisation

We have activated the IP anonymisation function on this website. This will cause your IP address to be shortened by Google within Member States of the European Union or in other countries party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will users’ full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating how users use the site, compiling reports on website activities and providing the operator with other services relating to website and Internet usage. Google Analytics will not combine the IP address transmitted by your browser with any other data held by Google

Browser plug-in

You may select a corresponding setting in your browser software to prevent cookies from being saved; please note, however, that, if you do so, you may not be able to use the full functionality of this website.
You can also prevent the recording of the data generated by cookies relating to your use of this website (including your IP address) and from processing such data by downloading and installing the browser plug-in that is available from the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Contract data processing

We have concluded a contract with Google for contract data processing and fully implement the strict requirements of the German data protection authorities for the use of Google Analytics.

Demographic features on Google Analytics

This website uses the “demographic features” function of Google Analytics.
This allows reports to be created that contain information on the age, gender and interests of site visitors.
This data comes from interest-related advertising by Google and from visitor data from third-party providers.
This data cannot be assigned to a specific person.
You can disable this feature at any time from your Google Account ad preferences or opt-out of Google Analytics collecting your information as described in the “Opt-out of data collection” section.

XV. Google SiteSearch (Google AJAX Search API)

Our websites use the Google AJAX Search API using Java Script code.
The Google AJAX Search API is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
When you use the search box on this website, information will be shared with Google in accordance with Google’s privacy policy (https://policies.google.com/privacy?hl=en).
In order to prevent the execution of the Java-Script code used, you can install a Java-Script-Blocker.

XVI. Google Tag Manager

Google Tag Manager is a solution that allows marketers to manage website tags through a single interface..
The Tool Tag Manager itself (which implements the tags) is a cookie-free domain and does not collect any personal data.
The tool triggers other tags that may themselves collect data.
Google Tag Manager does not access this data.
If deactivation has been made at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager
http://www.google.de/tagmanager/use-policy.html

XVII. Doubleclick Ad Exchange

This website uses DoubleClick, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
DoubleClick is used to serve ads when you visit our Web site.
DoubleClick uses information (but not personally identifiable information such as your name or email address) about your visits to this and other websites to serve advertisements about products and services of interest to you.
If you would like to learn more about these practices or to know your choices about not having this information used by DoubleClick, click here: http://www.google.de/policies/technologies/ads/.

XVIII. Our social media appearances

1. Data processing through social networks
We maintain publicly available profiles in social networks. The individual social networks we use can be found below.

Social networks such as Facebook, Google+ etc. can generally analyse your user behaviour comprehensively if you visit their website or a website with integrated social media content (e.g. like buttons or banner ads). When you visit our social media pages, numerous data protection-relevant processing operations are triggered.
In detail: If you are logged in to your social media account and visit our social media page, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, your personal data may also be recorded if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies stored on your device or by recording your IP address.
Using the data collected in this way, the operators of the social media portals can create user profiles in which their preferences and interests are stored. This way you can see interest-based advertising inside and outside of your social media presence. If you have an account with the social network, interest-based advertising can be displayed on any device you are logged in to or have logged in to.
Please also note that we cannot retrace all processing operations on the social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policy of the respective social media portals.

2. Legal basis
Our social media appearances should ensure the widest possible presence on the Internet. This is a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. The analysis processes initiated by the social networks may be based on divergent legal bases to be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6 (1) (a) DSGVO).

3. Person responsible and assertion of rights
If you visit one of our social media sites (e.g., Facebook), we, together with the operator of the social media platform, are responsible for the data processing operations triggered during this visit. You can in principle protect your rights (information, correction, deletion, limitation of processing, data portability and complaint) vis-à-vis us as well as vis-à-vis the operator of the respective social media portal (e.g. Facebook).

Please note that despite the shared responsibility with the social media portal operators, we do not have full influence on the data processing operations of the social media portals. Our options are determined by the company policy of the respective provider.

4. Storage time
The data collected directly from us via the social media presence will be deleted from our systems as soon as the purpose for its storage lapses, you ask us to delete it, you revoke your consent to the storage or the purpose for the data storage lapses. Stored cookies remain on your device until you delete them. Mandatory statutory provisions – in particular, retention periods – remain unaffected.
We have no control over the storage duration of your data that are stored by the social network operators for their own purposes. For details, please contact the social network operators directly (e.g. in their privacy policy, see below).

XIX.Social networks in detail

1. Facebook

our corporate account: https://www.facebook.com/hotelFulda

a) Facebook Custom Audience.
We have a profile on Facebook.
The provider is Facebook Inc. 1 Hacker Way, Menlo Park,, California 94025, USA.
Facebook is certified in accordance with the EU-US-Privacy-Shield.
Our site uses the Facebook Custim Audience via this provider.
The integration of this service serves us to provide the Facebook plug-ins.
Facebook Custom Audience itself does not process any personal data.

b) Controller AddendumWe have entered into an agreement with Facebook on joint responsibility for the processing of data (.Controller Addendum)
This agreement specifies the data processing operations that we or Facebook are responsible for when you visit our Facebook fan page.
You can view this agreement at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
You can adjust your advertising settings independently in your user account.
Click on the following link and log in:
https://www.facebook.com/settings?tab=ads
Details can be found in Facebook’s privacy policy:
https://www.facebook.com/about/privacy/

c) Facebook-Plugins (Like-Button / Comments)
Our pages use plug-ins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California, 94025, USA).
The Facebook plug-ins are identifiable by the Facebook logo or the “Like Button” on our site
You will find an overview of the Facebook plug-ins here: https://developers.facebook.com/docs/plugins/.
If you visit our pages, the plug-in will create a direct link between your browser and the Facebook server.
Facebook receives information that you have accessed our site with your IP address.
If you click the Facebook “Like-Button” while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. Facebook can the assign the visit to our pages to your user account. We would point out that we as providers of the sites have no knowledge of the content of the transmitted data and its use them by Facebook. Further information is available in the Facebook Data Protection Declaration under https://de-de.facebook.com/policy.php.
If you do not wish Facebook to assign the visit to our pages to your Facebook user account, please log out from your Facebook account.

d) Registraion with Facebook Connect
Instead of registering directly on our website, you can use Facebook Connect to register.
This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you decide to register with Facebook Connect and click on the “Login with Facebook” / “Connect with Facebook” button, you will automatically be redirected to the Facebook platform.
There you can log in with your usage data.
This links your Facebook profile to our website or services.
This link gives us access to your data stored on Facebook. This is above all

  • Facebook name
  • Facebook profile and cover picture
  • Facebook cover picture
  • E-mail address stored on Facebook
  • Facebook ID
  • Facebook friend lists
  • Facebook Likes (“like” information)
  • Birthday
  • Gender
  • Country
  • Language

This data is used to set up, provide and personalise your account.
For more information, see the Facebook Terms of Use and Facebook Privacy Policy. These can be found at https://www.facebook.com/legal/terms/.

2. Google+

our corporate account:: https://plus.google.com/u/0/b/102411347180617690438/+HotelFuldaMitte36037

a) Our pages use functions of Google+.
We have a profile on Google+.
The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Facebook is certified in accordance with the EU-US-Privacy-Shield.

b) Collection and disclosure of information:

Use the Google+ button to publish information worldwide.
The Google+ button gives you and other users personalised content from Google and our partners.
Google stores both the information that you have given +1 for a content and information about the page that you viewed when you clicked +1.
Your +1 can appear in Google services, such as search results or your Google profile, or elsewhere on websites and ads, along with your profile name and photo.
Google records information about your +1 activity to improve Google services for you and others.
To use the Google+ button, you need a public Google profile that is visible worldwide and must contain at least the name chosen for the profile.
This name is used in all Google services.
In some cases, this name may also replace another name you used when sharing content through your Google Account.
The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.

c) Use of Information Collected:
In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy.
Google may publish aggregated statistics about users’ +1 activity or share them with users and partners, such as publishers, advertisers or related websites.
You can adjust your advertising settings independently in your user account.
Click on the following link and log in: https://adssettings.google.com/authenticated
Details can be found in Google’s privacy policy:
https://policies.google.com/privacy

3. Instagram

We have a profile on Instagram.
The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
For details on how we treat your personal information, please refer to Instagram’s privacy policy: https://help.instagram.com/519522125107875

House Rules

GENERAL HOUSE RULES

Dear Guests,

In order to make your stay at the Hotel Fulda Mitte even more enjoyable, we ask that you read the following house rules and pass them on to everyone travelling with you. Please note the General Terms and Conditions (AGB) of the Hotel Fulda Mitte also apply.

We will gladly send you these as a PDF. For the purposes of maintaining public order and ensuring adherence to the house rules the hotel’s employees are fully authorised to issue instructions to any guest.

Treatment of hotel property

The fixtures and fittings in the hotel rooms, as well as all other furnishings in the entire area of the hotel are to be treated with care. Be advised that any items that you damage must be replaced and that the hotel may invoice you for them.

Smoking and naked flames

Smoking is not allowed anywhere in the hotel and is permitted outside the building only. If any non-permitted smoking triggers a fire alarm or the smoke detectors have been wilfully manipulated, the hotel accepts no liability. Any costs arising as a result through deployment of the fire service or any other emergency services must be immediately settled at the hotel. If guests are found to be smoking in their rooms, a separate cleaning fee of €200 will be charged. Naked flames and the lighting of candles are also not allowed in any hotel rooms, stairwells, corridors or toilets. Be advised that any items that you damage must be replaced and that the hotel may invoice you for them.

Arrival and departure

On the day you arrive, your bedroom will be available to you from 3pm. On the day you leave, your room must be completely vacated by 12 noon. If you have plans for any excursions or meetings at which the luggage you brought with you would be an encumbrance, it is possible to leave at reception. Please note in this regard that the space for storing luggage at reception is limited and that we accept no liability of any kind for any loss or damage to your luggage.

Bedrooms

Our bedrooms are cleaned every day. Please decide for yourself whether you want the towels changed. If so, leave them on the floor. For safety reasons you are not permitted to lean out of the window. The windows may only be opened to ventilate the rooms. Window sills must not be used as seats. Please also do not throw anything out of the windows and adhere to the rules about being quiet at night. Please do not drop any sanitary towels, tampons or other items down the toilet, as they may block the drains. We explicitly reserve the right to claim compensation should these instructions be disregarded and our company is detrimentally affected as a result.

Restaurant facilities

Our hotel has two restaurants offering a varied and comprehensive range of food and drink. Consumption of food or drink that you have brought with you is not allowed in these areas.

Use of the Internet

When using our Wi-Fi Internet access, you must adhere to the provisions of the applicable laws on data protection and on the protection of children and minors. Any and all breaches of these laws must be reported. We have advised you that when using our Internet access it is imperative that you respect the copyright of third parties.

Downloads and uploads via so-called file-sharing networks are in particular not allowed and will lead in the event of any violation of this to the hotel claiming compensation.

Overnight quiet, good behaviour and security

From 10pm, peace and quiet must be maintained in every room, corridor and outside area of our grounds. Failure to keep quiet at night may lead to immediate ejection from the hotel. In this case the guest forfeits their right to accommodation and reimbursement of any charges paid in advance. Notwithstanding this, the guest ejected for failing to keep quiet at night must pay in full for the services booked, even if they were not able to avail themselves of these. We expect other guests, our hotel neighbours and our staff to be treated with respect. If leaving or returning to the hotel after 10pm, all noise of any kind must be avoided out of consideration for our neighbours and other guests.

Anyone not registered on our booking system and brought with them by a guest into the hotel will be allowed entry only after first signing in at reception. We reserve the right in any individual case to deny entry.

Pets

Bringing pets with you requires the consent of the hotel / its staff. You must notify us about your pet in advance. A cleaning fee will be charged.

Bringing pets into the hotel is allowed only on condition that the pets are under the guest’s constant supervision, free of any infectious diseases and also represent no other risks to hotel staff or other guests. Please do not leave your pets in your room on their own when you are away from the hotel. If you do leave your pet alone in your room for a relatively short period, please hang the ‘Do not disturb’ sign on the outside of the door in order to avoid any cleaning staff entering the room during this time. Please feel free to let our staff on reception know when it would be possible to clean the room. Furthermore, dogs must be kept on a lead inside the hotel and on the hotel grounds.

Should the pet become a nuisance, the hotel reserves the right to cancel the guest’s booking.

Illegal drugs and weapons

Bringing in any illegal drugs or weapons is strictly forbidden and will lead to immediate ejection from the hotel. In such situations therelevant authorities will also be informed.

Emergencies

Our fire alarm is a loud warning sound. If this goes off, you are now longer allowed to be in your room. You must leave the hotel as quickly as possible via the clearly marked escape routes. In such an event, use only the stairs and fire escapes. The emergency exits are marked accordingly. You will find evacuation diagrams on the inside of your bedroom door and in the corridors. Please read very thoroughly through the fire prevention instructions put up on every floor and in the event of an emergency keep to the rules and the instructions given by our staff. Changes may be made to these house rules at any time. These can be viewed at reception. We reserve the right to cancel the booking of and stop providing services to any guests who disregard our house rules and through their behaviour cause detriment to our staff, other guests or the hotel.

Thank you for reading and adhering to these rules. If you have any further questions about your stay, we would be pleased to help at any time.

Nicole Lingner

Director & General Manager

Guest information

Mandatory information according to Art. 12 et seq. GDPR for the processing of guest data

Contact details of the controller

Company: Venus Hotel- und Gaststättenbetriebsges. mbH
Managing Director: Axel Kutscheidt
Address: Lindenstraße 45, 36037 Fulda
Telephone: +49 661 8330-0
Email: info@hotel-fulda-mitte.de

Contact details of the external data protection officer

Company: BerIsDa GmbH
Address: Justus-Liebig-Straße4, 36093 Künzell
Telephone:+49 661 29 69 80 90
Email: datenschutz@berisda.de

What personal data do we collect and where do we get it from?

  • Master data of the guest (name, first name, address, date of birth, nationality)
  • Where relevant, master data of accompanying persons (surname, first name, date of birth)
  • Invoice data (address)
  • For foreign guests: passport No.
  • Any allergies, intolerances, special requests, etc.

In principle, your personal data is collected directly from you as part of the booking process.
We also receive data from third parties (e.g. tour operators, companies, lists of names at conferences/events, booking portals (e.g. booking.com, hrs.de, hotel.de)).

Purposes and legal bases of the processing

The personal data provided by you will be processed in accordance with the provisions of the European Data Protection Ordinance (DS-GVO) and the Federal Data Protection Act (BDSG-new):

On the basis of the hotel booking:

First and foremost, data processing serves to fulfil the reporting obligations. The primary legal basis for this is Art. 6 Para. 1 b DS-GMO in conjunction with §29 BMG

On the basis of consent (under Art. 6 para. 1 Lit. a DS-GVO)

The purposes of processing personal data result from the granting of consent. Your consent can be revoked at any time with effect for the future and any consent granted before the validity of the DS GMO (25 May 2018) may also be revoked. Processing that took place before the revocation remains unaffected by the revocation. Example: Sending a newsletter, exemption from the obligation of professional confidentiality to pass on the data you have provided to third parties (e.g. banks, insurance companies, shareholders, etc.) at your request.

To fulfil contractual obligations (under Art. 6 para. 1 Lit. b DS-GVO)

The purposes of data processing result on the one hand from the introduction of pre-contractual measures, which precede a contractually regulated business relationship and on the other hand from the fulfilment of obligations from the contract concluded with you.

On the basis of legal requirements (under Art. 6 para.1 Lit. c DS-GVO) or in the public interest (under Art. 6 para.1 Lit. e DS-GVO)

The purposes of data processing arise from legal requirements or are in the public interest (e.g. compliance with retention requirements, proof of compliance) of information and information obligations on the part of the tax adviser)

In the context of weighing up interests (under Art. 6 para. 1 Lit. f DS-GVO)

The purposes of the processing result from the protection of our legitimate interests. It may be necessary to process the data provided by you beyond the actual performance of the contract. Our legitimate interest may be used to justify the further processing of the data you provide, provided that your interests or fundamental rights and freedoms do not prevail. Our legitimate interest may be in individual cases: the enforcement of legal claims, defence against liability claims, and prevention of criminal offences.

Who receives the personal data provided by you?

Within our company, those areas receive access to the personal data provided by you, which are necessary for the fulfilment of contractual and legal obligations and which are entitled to process this data.
Within the scope of our services, we commission contractors who contribute to the fulfilment of contractual obligations, e.g. computer centre service providers, EDP partners, document shredders etc. We contractually oblige these contractors to observe professional confidentiality and to comply with the requirements of the DS-GMO and the BDSG-new.

Will the data you provide be transferred to third countries or international organisations?

Under no circumstances will the data you provide be transferred to a third country or an international organisation. Should you wish to transfer the data you have provided to a third country or an international organisation in individual cases, we will only do so with your written consent.

Does automated decision making including profiling occur?

No fully automated decision making (including profiling) according to Art. 22 DS-GMO is used to process the data you provide.

Duration of processing (criteria for deletion)

The data provided by you will be processed for as long as it is necessary to achieve the contractually agreed purpose, in principle as long as the contractual relationship with you exists. After termination of the contractual relationship, the data provided by you will be processed to comply with legal storage obligations or on the basis of our legitimate interests. After expiry of the legal retention periods and/or the end of our legitimate interests, the data provided by you will be deleted.
Expected periods of the storage obligations applicable to us and our legitimate interests:

  • 10 years undee the Tax Law

Information about your rights

Right to correction under Art. 16 DS-GMO:
You have the right to ask the person responsible to correct your incorrect personal data without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – even by means of a supplementary declaration.

Right to cancellation (“right to be forgotten”) under Art. 17 DS-GMO:
You have the right to demand that the person responsible delete your data immediately. The person responsible shall delete personal data immediately if one of the following reasons applies:

  • Purposes for which the personal data was collected no longer apply.
  • You revoke your consent to the processing. There is no other legal basis for the processing.
  • You object to the processing. There is no other legal basis for the processing.
  • The personal data has been processed unlawfully.
  • The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
  • The personal data has been collected in relation to information society services provided under Article 8, paragraph 1

Right to restrict processing in accordance with Art. 18 DS-GMO &. Article 35 BDSG-new:
You have the right to request a restriction of the processing if one of the following conditions is met:

  • You doubt the accuracy of the personal data.
  • The processing is unlawful, but you refuse to delete it.
  • Personal data is no longer required for the purposes of processing; however, you will need the data to assert, exercise or defend legal claims.
  • You have filed an objection against the processing under Art. 21 para. 1 DS-GMO. As long as it has not yet been determined whether the legitimate reasons of the responsible person take precedence over you, the processing will be restricted.

Right to data transferability under Art. 20 DS-GMO:
You have the right to receive the data provided by you in a structured, common and machine-readable format from the person responsible. Forwarding to another responsible person may not be hindered by us.

Right of objection under Art. 21 DS-GMO:
To do this, please contact the person responsible for processing (see above).

Right of appeal to the supervisory authority under Art. 13 para. 2 lit. d, 77 DS-GMO
in conjunction with § 19 BDSG-new:
If you believe that the processing of your data violates the DS GMO, you have the right to lodge a complaint with the regulatory authority. To do so, please contact the relevant supervisory authority
The supervisory authority responsible for us is:
Specify competent supervisory authority

Withdrawal of consent under Art. 7 para. 3 DS-GMO:
If the processing is based on your consent under Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a (processing of special categories of personal data), you are entitled to withdraw the appropriately bound consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.

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